Returns and Refunds
We want you to be completely satisfied with your purchase. If something is not right, we are here to help.
Return Window
You may return most unused and unopened items within 30 days of delivery for a full refund or exchange. Items must be in their original packaging and in resalable condition.
How to Initiate a Return
Contact our support team at support@progressionsupplyco.store with your order number and the reason for the return. We will provide a return authorization and shipping instructions within one business day.
Refund Processing
Once we receive and inspect the returned item, your refund will be processed to the original payment method within 5 to 7 business days. Shipping charges are non-refundable unless the return is due to our error.
Damaged or Incorrect Items
If your order arrives damaged or you received the wrong product, contact us immediately. We will arrange a replacement or full refund at no additional cost to you.